Frequently Asked Questions (FAQ)

Welcome to the Race at My Pace FAQ page! Below are the answers to some of the most common questions we get. If you don’t see what you're looking for, feel free to contact us!

1. What is a virtual race?

A virtual race allows you to complete a race at your own pace, wherever you are. You can run, walk, or jog the distance on your schedule and submit your time (optional) to receive a finisher’s certificate and commemorative magnet. No crowds, no set start time—just you and your race!

2. How do I register for a race?

Simply head to our events page, choose the race you want to sign up for, and complete the registration. You’ll receive a confirmation email with all the details you need!

3. When can I complete my race?

You can complete your race anytime! There is no specific deadline—you choose when and where you want to race. Whether it’s on a treadmill, outside, or anywhere else, it’s all up to you.

4. Where can I complete my race?

Race wherever you feel comfortable—whether it’s on a treadmill, in your neighborhood, or on your favorite trail. It’s all about you and your pace!

5. Do I need to submit my results?

Submitting your results is optional. You can choose to submit your time and receive a personalized finisher certificate. If you prefer, you can complete the race just for fun and skip submitting your time.

6. Will there be a leaderboard?

No, there are no leaderboards. Race at My Pace is about setting and achieving personal goals. It’s all about your journey, not competing with others.

7. What do I get after completing my race?

After submitting your results (if you choose to), you will receive a commemorative magnet to celebrate your achievement. It’s a fun keepsake to remind you of your hard work!

8. Can I participate in multiple races?

Yes! Feel free to sign up for as many races as you want. You can challenge yourself with multiple events or simply enjoy them at your own pace.

9. How do I track my race?

You can use any fitness app or device, like Strava, Fitbit, or Garmin, to track your distance and time. If you don’t use a fitness tracker, you can manually track your distance using a map or by counting laps.

10. How long does it take to receive my commemorative magnet?

Once your results are submitted, your magnet will be sent to you. Please allow 2-4 weeks for delivery.

11. Do you offer refunds?

All registrations are non-refundable. However, if you have any issues or concerns, please contact us, and we’ll do our best to assist you.

12. Can I sign up for a race if I’m new to running or walking?

Absolutely! Our races are for all fitness levels. You can walk, jog, or run, and complete the distance at your own pace. It’s all about personal growth and achievement.

13. Can I participate if I live outside the United States?

Yes! You can participate in our virtual races no matter where you are in the world. However, please note that swag (like the commemorative magnets) is only mailed to U.S. participants. International participants will still receive a digital bib and finisher certificate.

14. Can I participate with friends or family?

Yes! You can race alongside friends or family, even if you’re all doing it separately. It’s a great way to motivate each other and celebrate together.

15. Do I need special equipment to participate?

You just need a way to track your race! A smartphone with a fitness app or a GPS watch works great. There’s no need for special gear—just your motivation and comfortable shoes.

16. Can I switch my event distance after registering?

If you need to change your event distance, please contact us. While we can’t guarantee we can accommodate the request, we’ll do our best to help.

17. Can I take breaks during my race?

Absolutely! You can take as many breaks as you need. Whether you want to walk, stretch, or stop for a water break, race at your own pace.

18. What if I don’t want to submit my time?

You don’t have to submit your time if you prefer. You can complete the race at your own pace, enjoy the experience, and still receive your commemorative magnet!

19. Can I participate if I have a disability?

Absolutely! Our races are inclusive and welcoming to people of all abilities. Whether you're walking, running, or using adaptive equipment, you can complete your race in a way that works for you. Everyone is encouraged to participate!

20. Can I walk instead of run?

Of course! Race at My Pace is all about flexibility. Whether you walk, jog, or run, the focus is on personal achievement and doing your best at your own pace. No matter your speed, you’re a winner in our eyes!

21. How do I know if my registration is confirmed?

Once you complete your registration, you’ll receive a confirmation email with all the details about your event. If you don’t receive this email within 24 hours, please check your spam folder or contact us for assistance.

22. What if I don’t have a fitness tracker or app?

If you don't have a fitness tracker or app, don’t worry! You can still track your distance manually. You can use Google Maps or other online tools to measure your route or use a track to count laps.

23. Can I share my experience on social media?

Absolutely! We’d love to see your race journey. Share your experience, photos, and accomplishments using our event hashtag or tagging us on social media. You’ve earned it!

24. What if I can’t submit my results right away?

If you need a little extra time to submit your results, that’s fine! Just submit them when you're ready. There’s no rush—your race, your pace!

25. What happens if I lose my commemorative magnet?

If you misplace your magnet, unfortunately, we’re unable to send out replacements. However, you can always print out your finisher certificate as a reminder of your accomplishment!

26. Can I participate if I’m not in great shape?

Yes! Our races are for everyone, regardless of fitness level. You can start at any level and progress at your own pace. The goal is to challenge yourself, build self-esteem, and feel proud of every step you take.

27. Are there any restrictions for participants?

As long as you're following the guidelines for participating in a virtual race and submit your results accurately, there are no specific restrictions. Just be sure to race safely and within your abilities.

28. How do I submit my results?

To submit your results, simply log into your account on the Race at My Pace website, navigate to your race dashboard, and input your distance and time (if you’re choosing to submit them). You’ll then receive your finisher certificate once it’s processed!

29. Is there an age requirement to participate?

There’s no specific age requirement! Our races are open to all ages. However, participants under 18 should have permission from a parent or guardian before registering.

30. Can I run a virtual race if I'm training for a real race?

Definitely! Our virtual races are a great way to stay motivated and track your progress while training for a live race. You can treat it as a practice event or a way to build your fitness before a bigger challenge.

31. Can I get a refund if I can’t participate in the race?

As our races are virtual and non-refundable, please ensure you can commit to the event before registering. If unforeseen circumstances arise, please reach out, and we’ll try our best to assist.

32. What if I don't feel ready to race yet?

There’s no rush! You can take your time. Whether you want to participate in a race now or later, just keep in mind that our races are flexible. When you’re ready, we’ll be here to cheer you on.

If you have more questions, don’t hesitate to contact us! We're excited to support you on your virtual race journey, no matter where you are or what your goals are. Remember: it’s all about racing at your pace—enjoy the experience!